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Account Managers must be adaptable, eager problem solvers, and able to lead cross-organization teams. Great communications skills are a must as they represent RiskMetrics Group to all levels of client management. As RiskMetrics Group continues to grow, our clients span some of the world's largest hedge funds, pension funds and asset managers. Managing the relationships for a portfolio of clients exposes Account Managers to a wide range of institution types and ensures a challenging role with daily client interactions. To succeed in the role, an Account Manager must learn about corporate governance and proxy voting services, learn about their client’s line of business, then bring that knowledge together to provide insight and best practices to those client organizations.
Performance is based on a combination of factors including account renewal rates, proactive management and client communication, contract value growth and pre-sales activities. In the pre-sales role, the Account Manager partners with the sales team, bringing industry and product expertise to initial client meetings. After a client has begun using RiskMetrics Group solutions, the Account Manager owns and manages the client experience. This entails offering proactive support, expertise on corporate governance and proxy voting solutions, and participating in the client renewal process.
Performance is based on a combination of factors including account renewal rates, proactive management and client communication, contract value growth and pre-sales activities. In the pre-sales role, the Account Manager partners with the sales team, bringing industry and product expertise to initial client meetings. After a client has begun using RiskMetrics Group solutions, the Account Manager owns and manages the client experience. This entails offering proactive support, expertise on corporate governance and proxy voting solutions, and participating in the client renewal process.
Requirements:
· Bachelors, MBA or Masters Degree preferred
· 4-5 years experience in a client service or account management position, ideally in the financial services or corporate governance industries
· Innovative, motivated, client-oriented and commercially-aware thinker
· Demonstrated project management skills – define scope, resources and time lines and manage to deliverables
· Excellent organizational and presentation skills
· A team player able to effectively manage the expectations of a diverse and demanding client base
· Absolute personal and business integrity
Job Type:
Contract/Temp
Location:
Oklahoma-Central-Oklahoma City
Salary:
[n/a]
Date available:
now
Experience Skills:
Qualified
Company:
Risk Metric Group
Company Description:
Change the world, have fun, make money in that order. These goals have driven us since our inception. But what do they really mean? "Change the world" means improving the management of the worlds retirement funds. The long term growth of those assets can raise the standard of living globally. Doing meaningful work is a goal we embrace daily. We dont see ourselves as a traditional business. We are a group of people on a learning journey to change the world in our own way. "Having fun" is vital. We know that working in fun teams supports learning. Learning is necessary for innovation and good decision-making. "Making money" is not our end-goal. We know profit is important. We work hard for it and with an owner mind-set. We value it because it fuels our ability to change the world.
Company Website:
[n/a]
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