No two days for our administrators are the same, as no case is the same. You will directly support all children referred to Cafcass by ensuring the information we hold and handle is accurate and processed properly, and you will support our practitioners with what they need to provide our front-line service. Your portfolio will include liaison with courts and solicitors, being the first point of contact for many families’ data management, report formatting – all of these add up to a crucial role in maintaining a high standard of service delivery every day of the year. You’ll be expected to have a minimum of NVQ2 or to demonstrate a willingness to work towards it in the future. A thorough knowledge of Microsoft Office is essential, together with clear and positive communication and interpersonal skills. Skills - Ability to deal tactfully and sensitively with people.
- Ability to remain calm, confident and professional.
- Very good listening skills.
- Ability to work effectively as part of a team.
- Ability to use own initiative within negotiated limits.
- Ability to be assertive.
- Ability to adapt to a changing environment.
- Self motivated and committed to achieving targets.
- Versatile and willing to learn.
- Committed to ensuring that all practice and engagement with others is free from discrimination and adheres to equal opportunities legislation and organisational policies.
- Committed to own personal development.
Qualifications - Minimum of NVQ2 or willingness to work towards.
Experience - Knowledge of general office practice and procedures.
Job Type:
Permanent
Location:
United Kingdom Durham
Salary:
[n/a]
Date available:
now
Experience Skills:
Experienced
Company:
UK Civil Service
Company Description:
he Civil Service helps the Government of the day to develop and deliver its policies as effectively as possible.
The Civil Service incorporates three types of organisations departments, agencies, and non-departmental government bodies (NDPBs). We work in a wide range of areas that touch on everyones day-to-day lives, such as education, health and policing.
Because our organisations deal with so many different aspects of government, civil servants work in an enormous variety of roles. We employ 497,000 civil servants, almost three-quarters of whom work outside London and the South-East.
Civil servants are politically impartial. Our workforce includes people who deliver crucial services direct to the public across the UK, such as Jobcentre Plus staff and coastguards. We also have staff working on policy development and implementation, including analysts, project managers, lawyers and economists.
Company Website:
[n/a]
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08/12/2009