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Job Description

The Operations Development team is responsible for optimising the way in which Tesco operates in the UK. The team work on many ground-breaking initiatives drawn from across the business. Of the many projects worked on by the business, team members lead those which are often the most challenging: cross-functional, strategic and analytical, but with the greatest potential to the business.

The team works with operators in the business to develop and deliver operational improvements by analysing issues, shaping solutions and supporting the implementation of these to make our operating model "Better, Simpler and Cheaper".

Operations Development Project Manager

The primary responsibility of this role is to facilitate the delivery and communication of the 2010/11 Operations Plan. To ensure that all functions within UK Operations are supported throughout the delivery phase and the Operations Plan is effectively communicated across the business.

The successful individual will be exposed to all areas of the UK business and to people of all levels, so it is important that they are comfortable interacting with and presenting to all levels across Tesco.

This role has four main accountabilities:

1. Management Information

Communicate the status of the UK Operations Plan to UK board members through portfolio analysis and insight.

• Quarterly Operations Plan Updates to the Operations Development Group
• Quarterly Operations Plan updates to International and IT at board level
• Quarterly Operations Plan Steering Wheel results to the UK Exec
• Annual Step Change Review to Finance at board level

You will have a strong understanding of the retail operation at a financial level together with the ability to gather relevant information required and to meet strict deadlines.

1. Governance

Ensure the Operations Plan project portfolio is effectively governed. Manage the process, ensure all stakeholders are engaged and output quality is timely and relevant.

• Operations Development Group at board level
• Supply Chain Operations Group at board level
• Step Change Governance at board level

1. Collaboration and Automation

Develop the strategy and functionality of Sharepoint, and champion efficiency and collaboration within the UK business.

• Operations Development Team Sharepoint Site
• Step Change Finance Sharepoint Site
• Operations Planning Sharepoint Site

You will have strong website knowledge and experience of training colleagues to use Sharepoint effectively.

1. Line Management

You will manage an administrator responsible for delivering Governance processes, communications and administration for the UK Operations Development team. You will have previous line/performance management experience

Candidate Profile

Skills and Experience Required:

Candidates will have a degree level 2.1 qualification or equivalent with:

Excellent Stakeholder Management (For Governance)

Proven experience in gaining commitment (For Governance)

Experience in managing change (For Governance and Collaboration)

Excellent analysis and decision making skills (For Management Information)

Drive

Team Working

Excellent Communication skills - Simple, clear, effective written and spoken

Time management and prioritisation

Essential

Proven experience of engaging and influencing stakeholders at all levels

Proven experience of delivering analytical reports or management information

Desirable

Experience of the Step Change process. (Planning, development, trial, delivery)

Project Delivery

Retail Operations Experience

Sharepoint administration or development

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