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Job Description
Atkins are seeking a Cash Collections Assistant. Reporting to the Cash Collections Team Leader you will be working as part of an established team, managing your own workload and having ownership of a bank of clients. You will be collecting monies owed to Atkins on a timely basis, predominately via telephone, but also using statements and delinquency letters as and when required.
Requirements
Essential Skills
- Skills gained working within a Collections and Credit Control environment
- Intermediate Excel, Word and Outlook knowledge
- Knowledge of using accounting software
- Proven customer awareness and focus
- Strong telephone skills
Desirable Skills
- Financial awareness of both Accounts Receivable and Accounts Payable
- Expericanced in corporate debt collecting
- ICM qualified or studying towards qualification
- Knowledge of using JD Edwards accounting software
Responsibilities
- To assist in the collection of external customer debt
- To inform and resolve any issues or disputes on external Customers accounts that prevent payment
- To build internal Customer relationships to assist in their Cash Collections role
- To build external Customer relationships to assist in the collection of cash
- To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure
- To maintain Customer account records to communicate previous actions taken
- To demonstrate ability to meet the monthly cash target both individually and as a team
- To advise Atkins Business Units of any potential issues or problems that may arise on external Customer accounts
The Individual
- Strong communication skills, both verbal and written
- Good problem solving skills, willingness to help and resolve internal and external customer issues
- Information seeking, ability to collate relevant information to help customers
- Team working, able to demonstrate the ability to cooperate and support all team members
- Relationship building, able to build strong working relationships with external clients
Job Type:
Permanent
Location:
United Kingdom Lancaster
Salary:
[n/a]
Date available:
now
Experience Skills:
Experienced
Company:
Atkins
Company Description:
Atkins is one of the world's leading engineering and design consultancies. We have the depth and breadth of technical expertise to respond to both the complex challenges of major infrastructure projects, and the urgent transition to a low carbon economy. Whether its the concept for a new skyscraper, the upgrade of a rail network, the modelling of a flood defence system or the improvement of a management process, we plan, design and enable solutions.
Company Website:
[n/a]
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